Smart Hyde Park Inn Hostel

This was my second time staying here, and as usual it did its job - meeting the basic needs of a solo traveler who just needed a place to crash at night.

It is in a good location, nice neighbourhood, very close to the Kensington park, supermarkets, tube and restaurants. The kitchen was well equipped, the staff of the hostel were friendly. There was space to hang out during the day, books to borrow, tv to watch..

On arrival I was welcomed by Lucrezia, she was very professional and friendly. I was early for my check in and I was aware of this, she made the process so easy and stored my luggage for a short amount of time whilst the team were working really hard getting the rooms ready for arrivals. I have stayed here for 10 days and extended my booking twice due to the service, cleanliness and staff. The GM of this property, Read, is extremely professional, polite and really know how to run a hostel, it can be challenging sometimes but he and his team are doing a fantastic job under his leadership. Bader is extremely professional with guests and really knows his guests, I always received a "good morning or how are you" from him without fail and he is always friendly. Monalisa, another great member of the team, always smiling and helped me with my booking making it so much easier, Great customer service! Lucrezia was absolutely amazing with her her calm and professional approach with guests, she makes you feel really welcome which is great. All the housekeeping staff were smiling and are really friendly even though they probably have the toughest job in hospitality, the guy in maintenance are also someone you can talk to, very respectful and a cool guy! The team makes the business sometimes and in my experience they did, thank you all. You have all the facilities you need from washing, drying to having a kitchen to cook your own food, it is safe and well managed. Do not hesitate to book in with the great team here ❤ Elmar

Beds were comfy enough, with curtains to have your own privacy. A kitchen is also there where to cook. Many underground stations close to the hostel, the area is quite "fancy" / cute but also a little impersonal. There are coffees, shops, everything you need just there and you can reach turistic places easily. The beautiful Hyde Park is minutes away. The Italian lady that checked us in was very polite and kind, she explained everything clearly and was helpful also in giving us suggestions.

Not the first time I've been here, love it! The hostel is in a great position, close to 2 tube stations and 3 different lines. Only 5 minutes away from Victoria station. It's just across the street from a road with all the services, including a few supermarkets and a lots of restaurants/fast foods, but you can't hear any street noises.The rooms are a good size and there's a lot of services available. Will be there again!